Dealing with insurance claims becomes more complicated when an insurance company denies your request. Records demonstrate that insurance firms, including Unum, reduce 30% of their initial disability claim applications. Thus, have you ever wondered what might cause your claim to be rejected, even if you think everything is in order?
Knowing how claims work protects you from making common mistakes. These steps help you minimize claim rejection and maximize your opportunity for success.
Want to learn how to protect your claim and ensure it gets the attention it deserves? Find out about these five practical strategies to keep Unum from rejecting your claim.
1. Consult with a Disability Attorney
Most individuals find their way through insurance paperwork challenging and stressful. You can engage a disability attorney for support if you find the approval process difficult or fear a potential Unum denial of your claim. Their job is to guide people through making insurance claims.
An attorney will examine your policy and explain your legal options. They will show you which documents to gather and help you better present your situation. An attorney can help you succeed if your insurer previously denied your claim.
2. Understand Your Policy
Do you know what your insurance policy covers? Many claim denials, including a Unum denial, happen because people don’t fully understand their benefits or exclusions. You need to study your policy document carefully.
Start by carefully reading the terms and conditions. Find the parts covering health conditions and read how to file your claims correctly. Your policy details provide information about what is excluded and when you need to act. Become familiar with policy requirements before you file your insurance claim.
Furthermore, reach out to your insurance provider for help when you need a better understanding of your coverage. Don’t assume your policy will cover everything.
Having clear knowledge of what your policy covers helps you avoid errors that cause your claim to be denied. Learning about your rights enables you to stop delays and denials from happening.
3. Make Sure You Give Your Medical Records in Detail
Your healthcare documentation forms the base of your insurance submission. Without thorough documentation, your insurer may deny your claim, saying there isn’t enough proof of your condition. How can you avoid this? Obtain complete medical records during your visit with your healthcare provider.
Ask your doctor to explain your medical situation and treatment method in writing. Specifically, ask your doctor to document how your condition makes it hard for you to work.
The doctor should expose all aspects of your disability in clear medical documentation. Insurers need proof that your medical condition prevents you from performing your tasks.

4. Execute Your Claim Requirements with Complete Precision
Filing an insurance claim can be tricky if you don’t follow the required steps. Your claim suffers denial if you overlook one requirement or fail to submit it on time, regardless of its validity. To avoid this, stick to a detailed, step-by-step guide for filing your claim:
- Start by thoroughly reading your policy. Peruse your policy and examine the hidden details about reporting claims.
- Read your policy thoroughly to understand what proof is needed and when you need to return paperwork. Use your insurance policy to learn how your provider wants you to file claims because policies have varying procedures.
- Get all the necessary paperwork from your insurance company. Ensure you collect all paperwork your insurance needs, from claim applications to medical releases and other required forms in your policy. Use the latest copies of these forms to prevent mistakes.
- Check and write down everything on all forms. Make sure every piece of information is correct, as small mistakes can make your process take longer. Check that your personal information, such as name, address, and policy number, matches your documents. Answer all questions concisely and clearly on your forms.
- Attach Supporting Documents
Insurers often require supporting documents, such as:
- Medical records from your doctor showing what disease you have.
- Test results or lab reports.
- Your employer must write what limitations your condition creates at work.
- Proof of income.
- You must meet all insurance claims deadlines. Remember the last day you can file your claim following your diagnosis or injury.
- You’ll find plans with various time limits, as some let you wait up to 90 days while others ask for faster action. When you wait too long to file, your insurance company will automatically refuse your claim.
- Before you submit anything, photocopy your forms and all the paperwork you’ll attach. Keep these copies for your records. Having copies of your documents will make it easy to provide more details to your insurer when asked and will help if they question your claim.
- Understand how your insurer expects you to report and send your insurance claims. Companies may take your claim using different methods: online systems, traditional mail, fax machines, or by meeting in person. Always save the confirmation emails and receipts you get after submitting online to show that it was done.
- After submitting your claim, don’t assume the process is complete. Call or write your insurance company to ensure they have all your paperwork. Ensure they have everything they need and learn how long they plan to take to review your materials. Regular follow-ups show that you’re serious about your claim.

5. Be Honest and Accurate
You need to tell the truth when you submit insurance claims. Any incorrect facts you provide to insurers might end with claim rejection or possible prosecution. Tell the truth about your health and how it hinders your daily life.
For example, don’t exaggerate your symptoms to make your claim seem stronger. Insurers often check claims through doctor discussions or by conducting surveillance. Thus, insurers will reject your claim and report you for fraud when they find any mismatch in the details you provide.

Final Thoughts
Filing an insurance claim doesn’t have to be stressful. To boost your chances of approval, you need to learn policy details, submit proper proof, and follow the right steps. Your insurance company trusts you more when you provide accurate and honest information.
Remember, you don’t have to face this process alone. When you need professional advice, contact experts. These tips will help you avoid denial and get the benefits you qualify for from Unum.