To contact Breeze Airways customer service, you have several options: Toll-Free Number: You can reach Breeze Airways’ customer service by dialing their toll-free number at +1-888-457-3561. This line is available 24/7 for assistance with reservations, flight changes, cancellations, refunds, baggage inquiries, and more.
Live Chat:
- Website Chat: For immediate assistance, Breeze Airways offers a live chat feature on their official website. Navigate to the “Help” section and select the chat option to connect with a customer service representative in real-time.
Email Support:
- Email Inquiries: For non-urgent matters, you can contact Breeze Airways via email. While specific email addresses are not publicly listed, you can submit inquiries through their official website’s contact form.
Mobile App Support:
- Breeze Airways App: Download the Breeze Airways mobile app to manage bookings, receive flight updates, and access customer support features directly from your mobile device.
Social Media:
- Social Platforms: Breeze Airways maintains active profiles on platforms like Twitter and Facebook. Messaging them through these channels can lead to prompt responses for general inquiries.
International Support:
- Calling from Abroad: If you’re outside the U.S., you can still reach Breeze Airways’ customer service by calling their main hotline at +1-888-457-3561. Be sure to check international dialing codes and note that international calling rates may apply.
Additional Resources:
- FAQs: Visit the Breeze Airways “Support” page for a comprehensive list of frequently asked questions, which may provide quick answers to common concerns.
For the most accurate and up-to-date information, always refer to Breeze Airways’ official website or authorized communication channels.
1. What are the different fare options available on Breeze Airways?
Breeze Airways offers four ticket types:
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No Flex Fare: This basic option does not allow itinerary changes and offers partial credit for cancellations.
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Nice: A standard fare that includes free itinerary changes and cancellations.
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Nicer: Offers additional amenities such as increased legroom and complimentary in-flight services, along with free changes and cancellations.
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Nicest: Provides first-class seating with premium amenities, including enhanced baggage allowance and in-flight catering.
These fare structures cater to varying passenger needs and preferences.
2. What is Breeze Airways’ baggage policy?
Breeze Airways’ baggage allowances vary by fare type:
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Carry-On: All passengers are entitled to bring one personal item free of charge, such as a purse, backpack, or laptop bag, which must fit under the seat in front of you.
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Checked Baggage:
- Nice Fare: No checked bag included; fees apply for checked baggage.
- Nicer Fare: Includes one checked bag.
- Nicest Fare: Includes two checked bags.
Additional checked bags can be purchased, with fees varying based on the number of bags and when they are added to the reservation.
3. Does Breeze Airways offer in-flight Wi-Fi and entertainment?
Yes, Breeze Airways provides in-flight Wi-Fi on most of its flights. Passengers can access the internet by connecting to the onboard Wi-Fi network and purchasing a Wi-Fi package. Additionally, free streamable in-flight entertainment is available on most flights operated by both Airbus and Embraer aircraft.
4. What is Breeze Airways’ cancellation and refund policy?
Breeze Airways’ cancellation policies are as follows:
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Within 24 Hours of Booking: Passengers can change or cancel their ticket within 24 hours of booking call at +1-888-457-3561. if it is at least seven days ahead of the scheduled departure, without incurring a cancellation fee.
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Beyond 24 Hours of Booking: Cancellation policies and fees depend on the fare type purchased. It’s advisable to review the specific terms associated with your fare or contact Breeze Airways’ customer service +1-888-457-3561 for detailed information.
5. How can I contact Breeze Airways customer service?
Passengers can reach Breeze Airways’ customer service through various channels:
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Phone: For assistance, contact Breeze Airways’ customer service at +1-888-457-3561.
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Email: For detailed inquiries or to send documents, you can email Breeze Airways at [email protected].
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Live Chat: Access the live chat feature on the Breeze Airways website for real-time assistance.
These channels are available to assist with reservations, flight changes, cancellations, and other inquiries.
6. What seating options are available on Breeze Airways flights?
Breeze Airways offers various seating configurations:
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First Class (“Breeze Ascent”): Available on Airbus A220 aircraft, featuring a 2–2 layout.
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Economy Class: Includes “Extra Legroom” and “Standard” seats. The Airbus A220 has a 2–3 layout, while the Embraer 190 and 195 aircraft have a 2–2 layout.
7. Does Breeze Airways serve meals onboard?
Breeze Airways offers a buy-on-board service on all flights, allowing passengers to purchase snacks and beverages during the flight. Complimentary in-flight catering is available for passengers with “Nicest” fare tickets.
8. How can I check in for my Breeze Airways flight?
Passengers can check in for their Breeze Airways flight through the following methods:
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Online Check-In: Available via the Breeze Airways website or mobile app, starting 24 hours before departure.
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Airport Check-In: Passengers can check in at the airport using self-service kiosks or by visiting the Breeze Airways check-in counters.
9. What should I do if my baggage is lost or damaged?
In the event of lost or damaged baggage, passengers should immediately contact Breeze Airways’ baggage service office at the arrival airport. It’s also advisable to file a report through the Breeze Airways website or contact their customer service for assistance.
10. Does Breeze Airways have a frequent flyer program?
Yes, Breeze Airways offers a frequent flyer program where passengers can earn points based on their travel and onboard purchases. These points can be redeemed for future flights and other benefits.
