Ranjana Sangar’s story is one of breaking boundaries, challenging norms, and leaving a lasting impact wherever she goes. With an innate ability to turn complex challenges into opportunities, she’s built a career not just about managing change—but about driving it, one bold decision at a time. In this exclusive interview, we sit down with Ranjana to discuss her career, the benefits of Project Management as a Service (PMaaS), and her vision for the future of project and change management across industries.
Q: Ranjana, your career has spanned multiple industries, including financial services, insurance, government, and utilities. What inspired you to pursue a career in project and change management?
Ranjana Sangar: My drive to create meaningful impact was the starting point. I’ve always been fascinated by how systems evolve and transform. Project and change management offered the perfect avenue to bring about that transformation. The ability to streamline processes, align technology with people, and guide organizations through complex challenges is incredibly fulfilling. It’s about making a tangible difference, whether optimizing operations or managing large-scale technological transformations.
Q: You are currently working with a global utilities company on major initiatives. How has this shaped your approach to project management, especially for utilities clients?
Ranjana Sangar: Working in the utilities sector has deepened my understanding of large-scale infrastructure projects and the unique regulatory and operational demands utilities face. Utilities, particularly water and energy companies, are under growing pressure to modernize their systems while maintaining reliability. This requires a blend of long-term planning, agile project delivery, and stakeholder engagement. It’s about balancing innovation with critical service continuity. I’ve found that clear communication, transparency, and adaptability are key to successfully navigating these complexities.
Q: What are some key benefits of Project Management as a Service (PMaaS), and how does LFS Consults deliver value to clients?
Ranjana Sangar: PMaaS offers flexibility, scalability, and cost-efficiency for businesses undergoing transformation. Unlike traditional project management, PMaaS allows companies to access expert project management resources on demand without the overhead of a full-time, in-house team. At LFS Consults, we provide tailored solutions that adapt to each client’s needs, whether they’re implementing new technology, managing regulatory compliance, or transforming their operational processes. Our approach ensures that clients achieve strategic outcomes while remaining agile and competitive. For utilities, PMaaS is particularly valuable in managing modernization efforts and ensuring seamless integration of new technologies into legacy systems.
Q: How do you align technical solutions with user needs, especially in large-scale projects like those in utilities?
Ranjana Sangar: The technology must serve the people, not the other way around. In every project, I prioritize user engagement from the start. This includes training, clear communication, and continuous feedback loops. For utilities, where reliability and safety are paramount, ensuring that technical solutions are intuitive and well-supported is critical. The goal is to empower users, improve efficiency, and drive adoption. When the people behind the systems feel confident and engaged, the entire organization benefits from smoother transitions and lasting change.
Q: You’ve co-founded LFS Consults with a focus on PMaaS. What inspired this venture, and how does it fit into the broader landscape of change management?
Ranjana Sangar: LFS Consults was born from the need for dynamic, results-driven project management solutions. The business world is evolving rapidly, and companies require more than traditional project managers, they need strategic partners who can navigate complexity with precision. PMaaS bridges that gap by offering customized services that align with business goals while remaining adaptable. My passion for transformation, coupled with my partners’ diverse expertise, allows us to deliver innovative, impactful results across industries, including financial services, healthcare, and utilities.
Q: You mentor professionals from diverse backgrounds. What advice would you give future leaders in project and change management?
Ranjana Sangar: Embrace your unique perspective, diversity is your strength. The project management field thrives on innovation and fresh ideas, which come from diverse experiences and viewpoints. Don’t be afraid to challenge the status quo. Additionally, seek mentorship and be willing to learn continuously. The world of change management is ever-evolving, and staying curious is key to success. Collaboration, adaptability, and lifelong learning will define the next generation of impactful leaders.
Q: You also serve as a Finance Trustee for the Third Age Project. Can you share more about this role and how it aligns with your passion for social impact?
Ranjana Sangar: My involvement with the Third Age Project reflects my belief that success is about giving back. The charity combats social isolation and promotes learning for people over 60. As a Finance Trustee, I oversee the financial health of the organization to ensure it continues its important work. It’s rewarding to contribute to a cause that enriches lives. This commitment to social responsibility mirrors my professional mission: to create positive, sustainable change that empowers people.
Q: Your global experience spans industries and regions. How has this influenced your approach to managing projects?
Ranjana Sangar: Working across cultures has taught me the importance of adaptability. Every region has unique business practices and cultural expectations that shape how people respond to change. My international experience has made me a more flexible and inclusive leader. It’s about respecting different perspectives and finding common ground to drive results. Managing diverse teams requires sensitivity, open-mindedness, and the ability to foster collaboration despite differences—skills that are invaluable in any complex project environment.
Q: What role do you see diversity playing in the future of project management?
Ranjana Sangar: Diversity will be the cornerstone of innovation in project management. As challenges grow more complex, diverse teams bring a range of insights that lead to creative solutions. Inclusion fosters collaboration, and collaboration drives better results. I believe the future of project management lies in embracing diversity not as a trend, but as a fundamental principle for achieving sustainable, meaningful change.
Q: Lastly, what is the most fulfilling aspect of your career?
Ranjana Sangar: Empowering others through change is my greatest reward. Whether it’s a successful project launch, a more efficient process, or a mentee achieving their goals, seeing the impact of my work on people’s lives is deeply satisfying. Leaving a legacy of transformation, both in organizations and in the careers of future leaders, is what defines my success.
Ranjana Sangar’s dedication to empowering industries, businesses, and individuals through change management exemplifies what it means to lead with vision and purpose. Her work with PMaaS is driving innovation, helping utilities and other sectors navigate complexity with agility and foresight, and setting a new standard for the future of transformation.
