A security breach can knock your confidence and that of your employees. Not only this, but it can be an embarrassment for your company and can make customers lose trust in what you have to offer. Then, if you are struggling to get back on your feet after a security breach, here are some of the top steps that you should take.
- Report It
Before you do anything else, it is paramount that you report the crime in question. Not only can this stop criminals in their tracks and prevent them from committing more crimes, but it can also make the authorities aware of the types of cybercrime that are occurring. You might also be able to gain compensation for the crime, but only if you have a case number that you can quote to your insurance company. This means that you should report any cybercrime that has taken place to the Internet Crime Complaint Center or the FBI.
- Assess the Breach
Rather than letting the breach be a wholly negative experience in the life of your company, you should use it as a learning point. Although you might want to move on and forget about the breach immediately, it is vital that you take the time to assess what went wrong and why your company was left vulnerable to crime. For instance, you should look at the security measures that were in place and any gaps that led to the crime taking place. If you are struggling to make this assessment yourself, you should consider hiring an IT agency to do this and analyze the data for you.
- Learn About Cybersecurity
The next stage of the process is learning more about cybersecurity, as your lack of knowledge of cybersecurity could have been one of the reasons that it failed. To do this, you should spend some time researching any questions that you have online, such as ‘What is Firewall?’. You might also decide to take a cybersecurity course and share what you have learned with your team. It is not just you who should learn about security, though, and you should consider giving your employees cybersecurity training. This will help them learn all the modern security measures and cyber threats that exist.
- Put Security Measures In Place
You cannot turn back time and stop the cybercrime from happening now. However, you have the chance to prevent future attacks from occurring. To move forward after the crime, you should put extra security measures in place. For instance, you might decide to encrypt your data, back up your files, and use multi-factor authentication. You might also choose to change all your passwords and install new security software on your office computers.
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- Tell Your Customers
Your natural instinct might be to hide the breach from your customers and pretend it never happened. However, it is far better to stay transparent and inform them about what has happened while also reassuring them. This can encourage them to retain their loyalty to you and can prove to them that your brand is trustworthy. It will also give them a chance to perform their own checks and put their own security measures in place.
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